Shipping policy
PROCESSING TIMES
• 1–14 business days
• Business days exclude weekends/holidays
SHIPPING TIMES (AFTER PROCESSING)
• USPS First Class: 2–7 business days
• USPS Priority: 1–4 business days
• UPS Ground: 2–6 business days
Delivery timelines are estimated and not guaranteed.
MULTIPLE PACKAGES
• Orders may ship separately
• Each package will have its own tracking number
INCORRECT ADDRESS POLICY
• Customer must enter correct address
• If returned due to incorrect address, reshipping cost is customer responsibility
• Orders cannot be refunded for incorrect addresses
LOST / STOLEN PACKAGES
• If tracking says “Delivered,” we are not responsible
• Customer must file a claim with carrier: USPS.com or UPS.com
LOCAL PICKUP
2264 Fountain Square, Snellville, GA 30078
• Pickup email notification will be sent
• Orders must be picked up within 7 days